MyMeet AI Service Privacy Policy
1. General Provisions
1.1. This privacy policy (hereinafter, the “Policy”) governs the processing and protection of your
Personal Data that we (MyMeet AI LLC), as the Operator, may receive when you use our
Service or in any other interaction with us regarding its use.
1.2. The processing of your Personal Data is conducted by MyMeet AI LLC (OGRN
1247700316038).
1.3. The security, confidentiality, and protection of your Personal Data are top priorities for our
team. When you use our Service, we protect your personal data and process it in strict
accordance with the legislation of the Russian Federation and the provisions of this Policy.
1.4. This Policy outlines:
● the list of your Personal Data that we process;
● the purposes and methods of processing your Personal Data;
● measures to ensure the security of your Personal Data;
● your rights regarding the processing of your Personal Data.
1.5. We do not verify the accuracy of the Personal Data you provide. You, as the Service user,
are responsible for the accuracy of the data you provide.
1.6. We assume that your Personal Data is provided voluntarily, in good faith, by your free will
and in your own interest, and that you:
● knowingly use the Service on your behalf and accurately provide information about yourself
to the extent required for registration and use of the Service;
● have consciously set and control the settings of the software and Device you use in
accordance with your preferences regarding the protection of information stored on your
browser, information about your hardware and software, and internet connection.
2. Terms and Definitions
In this Policy, unless otherwise explicitly specified, the following terms shall have the meanings
provided below:
2.1. Personal Data – any information relating directly or indirectly to an identified or identifiable
individual (data subject – user of the Service).
2.2. Processing of Personal Data – any action (operation) or set of actions (operations)
performed with or without the use of automation tools on Personal Data, including collection,
recording, systematization, accumulation, storage, clarification (updating, modification),
retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and
destruction of Personal Data.
2.3. Service – the MyMeet AI platform designed for recording, transcribing, and summarizing
your online meetings (audio and video files) using artificial intelligence, including the Service
websites: https://mymeet.ai/ru and https://www.mymeet.ai/.
2.4. You / User – an individual or legal entity accessing the Service for its use.
2.5. We / Operator – MyMeet AI LLC, OGRN: 1247700316038.
2.6. Account – your personal dashboard within the Service, intended to access the Service and
utilize its functionality.
2.7. Device – any device capable of accessing the Service, such as a computer, mobile phone,
or digital tablet
3. What Personal Data We Process
3.1. You provide us with your Personal Data in the following ways:
● when registering an Account;
● when using the Service (including without registering or logging into an Account);
● when paying for our services;
● when providing consent to receive our newsletters;
● when filling out feedback forms, including the bonus program form;
● in any inquiries or communications with us regarding the Service.
3.2. We collect the following Personal Data:
● Your full name (if you provide it);
● Your mobile phone number (if you provide it);
● Your email address;
● If you register with the Service via external authentication (e.g., Google), we save your email
address, name, and profile image URL from that platform;
● Cookies (see section 9 of the Policy) and web beacons (including pixel tags);
● Usage data collected automatically while using the Service, including: your Device’s internet
protocol address (e.g., IP address); Device type and unique identifiers; referral source to the
Service; operating system; geographic location; browser type and version; browser plugins;
language settings; pages of our Service you visit; navigation paths within the Service; time
and date of your visit; time spent on these pages; other diagnostic data collected by your
Device and browser with your permission;
● User analytics data collected using Yandex.Metrica and Google Analytics;
● Audio and video recordings of online meetings on various platforms (Yandex Telemost,
Zoom, Google Meet, etc.), which may include your voice and image, depending on your
settings and actions when using the relevant online meeting platform;
● Transcriptions: text information after transcribing the audio or video file from your online
meeting;
● Information you may send us in your feedback messages and support requests;
● Your payment card details.
3.3. The specific list of your Personal Data that we process depends on whether you register
an Account when using the Service and the method of authorization and Service usage.
3.4. We process only general categories of Personal Data. We do not process biometric or
special categories of Personal Data for any of the purposes listed.
3.5. We do not intentionally process Personal Data of minors. Responsibility for the actions of
minors lies with their legal representatives. All visitors under 18 must obtain permission
from their legal representatives before providing any personal information about
themselves. If we become aware that we have received a minor’s Personal Data without
consent from their legal representatives, such information will be deleted promptly.
3.6 We ensure that data collected through the Google Workspace API is not used to develop, improve or train generalised artificial intelligence (AI) and machine learning (ML) models. The information you provide is used solely to enable the operation of our application, including authorisation, calendar sync and appointment processing, and is not used for analytics, research or to create AI/ML algorithms.
4. Legal Basis and Methods for Processing Your Personal Data
4.1. We process your Personal Data:
● with your consent;
● to fulfill the contract (user agreement) for using the Service;
● to comply with legal provisions.
4.2. You give consent to the processing of your Personal Data when registering an Account by
checking the box next to the consent and link to the Policy. You also consent to the
processing of your Personal Data by the mere fact of using the Service.
4.3. If you do not agree with the terms of the Policy, you must discontinue use of the Service.
4.4. During an online meeting on a relevant platform (Yandex Telemost, Zoom, Google Meet,
etc.), a bot from our Service joins to record and subsequently transcribe the meeting. This
bot is visible to all participants in the online meeting. If any participant does not agree to
the use of the Service bot, they may leave the meeting. Since you, as the User, are using
the Service to record online meetings, you are solely responsible for obtaining consent
from all participants before starting the recording.
4.5. We carry out the following actions in processing your Personal Data: collection, recording,
systematization, accumulation, storage, clarification (updating, modification), retrieval,
usage, transfer (provision, access), including cross-border transfer, anonymization,
blocking, deletion, and destruction of Personal Data. These methods of processing apply
to all purposes for processing Personal Data.
5. Purposes of Processing Personal Data
5.1. We process your Personal Data for the following purposes:
Purpose of Personal Data Processing
Category of Data Subjects
List of Personal Data
1. Your identification through
Account creation and operation
of your Account for further
interaction with you
Service User registering to create an Account
Your email address; if you register with the
Service using external authentication from
other platforms, we will save your email
address, name, and profile image URL from
that platform;
cookies and web beacons (including pixel
tags);
usage data collected automatically when
using the Service, including:
• your Device’s internet protocol
address (e.g., IP address);
• Device type and unique identifiers;
• referral source to the Service;
• operating system;
• geographic location;
• browser type and version;
• browser plugins;
• language settings;
• pages of our Service you visit;
• navigation paths within the Service;
• time and date of your visit;
• time spent on these pages;
• other diagnostic data collected by your
Device and browser with your permission;
user analytics data collected via
Yandex.Metrica and Google Analytics.
Providing access to the Service and its functionality
Any Service user
Your email address; if you register with the Service using external authentication from other platforms, we will save your email address, name, and profile image URL from that platform; cookies and web beacons (including pixel tags); usage data collected automatically when using the Service, including:
• your Device’s internet protocol address (e.g., IP address);
• Device type and unique identifiers;
• referral source to the Service; • operating system;
• geographic location;
• browser type and version;
• browser plugins;
• language settings;
• pages of our Service you visit; • navigation paths within the Service;
• time and date of your visit;
• time spent on these pages;
• other diagnostic data collected by your Device and browser with your permission; user analytics data collected via Yandex.Metrica and Google Analytics; audio and video recordings of online meetings on various platforms (Yandex Telemost, Zoom, Google Meet, etc.) and their content, which may include your voice and image depending on your settings and actions while using the respective online meeting platform; transcriptions: text information generated after transcribing the audio or video file of your online meeting.
3. Establishing feedback with you. We may process your personal data to respond to your inquiries, requests, notifications, and to provide you with technical or other support.
Any Service user who independently contacts us with an inquiry or request
Your email address,
your full name, your phone number,
information you may send us in your inquiries
and messages as part of feedback and
support services.
4.Providing you with informational materials about the Service. You may withdraw your consent at any time.
Recipients of informational
materials who have previously
given consent
Your email address,
your full name
5. Receiving payment from you for access to the Service.
Service user who has paid for
access to the Service
Your email address, your payment card details, your full name
6. Providing you with marketing and advertising links. You may withdraw your consent at any time.
Recipients of advertising who
have previously given consent
Your email address,
your full name
7. Improving the Service for the benefit of all users, including data analysis, collecting statistics, and identifying trends in Service usage. These activities allow us to analyze your user experience and improve our Service accordingly.
Any Service user
Your email address; if you register with the
Service using external authentication from
other platforms, we will save your email
address, name, and profile image URL from
that platform;
cookies and web beacons (including pixel
tags);
usage data collected automatically when
using the Service, including:
• your Device’s internet protocol
address (e.g., IP address);
• Device type and unique identifiers;
• referral source to the Service;
• operating system;
• geographic location;
• browser type and version;
• browser plugins;
• language settings;
• pages of our Service you visit;
• navigation paths within the Service;
• time and date of your visit;
• time spent on these pages;
• other diagnostic data collected by your
Device and browser with your permission;
user analytics data collected via
Yandex.Metrica and Google Analytics;
audio and video recordings of online
meetings on various platforms (Yandex
Telemost, Zoom, Google Meet, etc.) and
their content, which may include your
voice and image depending on your
settings and actions while using the
respective online meeting platform;
transcriptions: text information generated
after transcribing the audio or video file of
your online meeting.
8. For the sale of the business or part of it. We may use personal data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets. Information about you as users of our Service is included among the assets of our company.
Any Service user
Anonymized data on the number of Service
users, the number of paid subscriptions, the
time and date of your visit, time spent on
these pages, and user analytics data collected
via Yandex.Metrica and Google Analytics.
9. Implementation of the bonus
program (allocation of free minutes for user activity):
https://mymeet.ai/ru/bonus-program
Any Service user participating in
the bonus program and
completing the form
Your email address;
screenshots confirming that you have met the
bonus program conditions.
10. Training the AI model to
improve Service quality and
algorithm performance
Any Service user
Text data from the transcription of the audio or video file of your online meeting, in anonymized form.
6. Where and How Long Your Personal Data is Processed
6.1. We record, systematize, accumulate, store, update, and retrieve personal data of citizens
using databases.
6.2. Generally, we will store your Personal Data as long as you have an Account with the
Service, except as specified in this Policy. If any purpose for data collection is achieved
earlier, we will stop processing data collected for that purpose.
6.3. Audio and video recordings of your online meetings on various platforms are deleted
immediately after transcription. If transcription fails, these files are retained for three calendar
days before being deleted.
6.4. Audio and video recordings of your online meetings and transcriptions are stored exclusively
using databases.
6.5. Once the specified processing period ends, Personal Data is subject to deletion from our
servers.
6.6. Cross-border transfer of your Personal Data: under certain circumstances, your Personal
Data may be transferred, stored, or processed by foreign entities in other countries, provided
this complies fully with applicable legislation
7. Protection of Personal Data
7.1. Protecting your Personal Data is a priority for our team. To this end, we:
● process only the Personal Data necessary to achieve the purposes stated in this Policy;
● apply legal, organizational, and technical measures to ensure the security of your Personal
Data;
● conduct regular audits of data protection processes and provide training to our staff on this
topic.
7.2. In most cases, your Personal Data is processed automatically without any direct access by
our employees. If an employee needs access to your Personal Data, it will only be
granted to the necessary extent and only for the specific task at hand.
7.3. Our employees do not have access to the audio or video recordings of your online
meetings, their transcriptions, or their content at any time, except if you voluntarily provide
us with such data (for example, for technical support).
8. Your Rights in Relation to the Processing of Personal Data
8.1. You have the right to:
● freely decide to provide your Personal Data, consent to its processing, and receive
communications;
● obtain information from us regarding the processing of your Personal Data, unless this right
is limited by applicable law;
● withdraw consent to the processing of your Personal Data at any time by notifying us at
hello@mymeet.ai with the subject line “Withdrawal of Consent for Personal Data
Processing”;
● request that we clarify, block, or delete your Personal Data if it is incomplete, outdated,
inaccurate, unlawfully obtained, or unnecessary for the stated processing purposes. To do
so, please contact us at hello@mymeet.ai;
● file complaints about our actions regarding your Personal Data with the Federal Service for
Supervision of Communications, Information Technology, and Mass Media (Roskomnadzor)
or through legal action if you believe we are processing your Personal Data in violation of the
law;
● exercise other rights as provided by law.
8.2. We will review your request regarding your Personal Data within 30 calendar days of
receipt.
8.3. You will receive notification of the outcome of your request via your email address
9. Cookies
9.1. Cookies are small text files sent by a web server to your Device when you use the Service.
9.2. We use cookies to ensure effective and secure operation of the Service, improve the
Service, and enhance your user experience.
9.3. When you first visit the Service, we will ask for your consent to use cookies via a pop-up
notification. You can either accept or decline their use. Declining cookies may restrict
access to certain features of the Service.
9.4. If, after initially accepting cookies, you wish to change your decision, you can delete
cookies stored in your browser
10. Transfer of Personal Data
10.1. With your consent, we may transfer your Personal Data or entrust its processing to third
parties if it is necessary to provide Service functionality or achieve other processing
purposes.
10.2. When transferring Personal Data to third parties, we ensure that these parties are bound
by confidentiality obligations and comply with all requirements for processing Personal
Data.
10.3. We transfer your Personal Data to the following third parties:
● ООО “Облачные технологии” (Cloud Technologies LLC);
● ООО “ЯНДЕКС” (Yandex LLC).
11. Liability
11.1. If we are found responsible for violating Personal Data legislation, we will bear the
responsibility as prescribed by law.
11.2. We are not liable for any unintended use of Personal Data or damages resulting from:
- technical malfunctions in software or networks outside our control;
- your intentional or unintentional misuse of the Service;
- failure to keep Account data confidential;
- unauthorized actions by third parties to access Account data.
11.3. We are not responsible for processing Personal Data of third parties that a Service User
provides as their own. In such cases, the user assumes the risk of any legal consequences
of providing inaccurate data.
12. Links to Other Websites
12.1. The Service may contain links to other websites and services that we do not operate.
12.2. We recommend that you review the privacy policies of each site and service you visit. We
do not control or assume any responsibility for the processing of your Personal Data by
any third-party websites or services.
13. Dispute Resolution
13.1. If you have questions or complaints, please contact us via email at hello@mymeet.ai or at
our registered address before filing a lawsuit.
13.2. This Policy and the relations regarding the processing of your Personal Data are
governed by the applicable laws of the country where data processing occurs.
14. Other Provisions
14.1. We reserve the right to amend this Policy at our discretion. Any changes to the Policy
become effective upon publishing the updated version on the Service. You agree to
periodically review the Policy for updates. The date of the current version is provided at the
end of the Policy.
14.2. If any changes to the Policy add additional burdens or restrictions on your rights, we will
notify you by displaying a notice in the Service or sending notifications through
communication channels.
14.3. Please send any suggestions or comments regarding changes to the Policy to
hello@mymeet.ai.
Our Details
MyMeet AI LLC
OGRN: 1247700316038
INN: 9705223482
KPP: 770501001