Hi! The article will tell you how the widget mymeet.ai amoCRM can speed up your team.
How does the widget simplify processes?
Your team is likely already facing some challenges:
After speaking with the client, the manager needs to listen to the recording again in order to clarify information;
Quality control can take a long time, as it is physically impossible to check every detail;
The manager may not be fully involved in all processes, as they may not have time to attend every meeting, and they have to rely on summaries of calls from other managers;
Online meetings within your team are not always recorded, and the quality of these meetings is not always monitored, leading to unnecessary meetings that have already been discussed previously.
How can mymeet.ai help you in your situation?
Let's create a transcript of your conversation. Whether it's from a phone call or online meeting, the entire conversation with your client will be recorded. Your manager will no longer need to write down or call the client for details again. Additionally, there is no need to take notes during meetings, as this can be distracting and show a lack of involvement from the manager.
The quality control department can now check all your managers' calls more efficiently. Using a transcript, you can easily search for important questions. It's also easier to check how well you handled objections, as instead of listening to 30 minutes of recording, the quality control team can read the entire conversation in just 5 minutes.
After the meeting, we will write to Summary. The manager's schedule will become more free, as he will no longer need to attend all meetings in order to monitor the processes. Instead, he will be able to review Summary meetings. This will be beneficial for the manager as well, as he will know exactly what was discussed with the client and what the next steps are in the transaction.
Abstracts from the meetings can be found in the AI report section, where we summarize the entire conversation in simple and clear summaries.
Let's remember the agreements. During the discussion, we will define the tasks and add them to the AI report. Managers can then copy them to their client's account. You can begin the next conversation with the client by reviewing the identified tasks in the dialogue report.
What can you do with mymeet.ai in amoCRM?
We process the funnels. If you already have telephony enabled and audio is part of the transaction, we will recognize and process it. After processing, a summary of the results and a link to the full report will be displayed in the card. You can choose which funnels to process in the widget settings.
We also transcribe individual calls. You can use the widget to record a specific call with a customer. Upon completion, we will send you the results and link to the report.
Additionally, we connect the bot for online meetings. From the card, you can share a link to join the meeting. Our bot will join, record the meeting, and the link to the report will appear in the card as well. We support Zoom and Google Meet.
How is this implemented in the amoCRM interface?
The widget is located on the right side of the client's card. Through this widget, you can easily send a link to an online meeting or start recording a call within the card. It also displays the remaining minutes of your connected tariff plan.
To connect with an online meeting, please provide a link to the meeting in the "Link to Meeting" field. Then, click "Record Meeting". The bot will automatically connect within one minute. After the meeting ends, a report will be displayed in your card within five minutes.
If you want to process a previously recorded call, select the relevant entry in the "Processing" section and click "Start". Your recording will be immediately sent for processing and the result will appear in your card in five minutes.
To process funnels, please go to the widget settings. There, you can select an existing funnel and activate it for transcription. This is how we transcribe previously recorded calls and we will also transcribe future meetings from this funnel.
How to connect the mymeet.ai widget in amoCRM?
It only takes 5 minutes to set up the widget. Here's what you need to do:
Go to the amoMarket and search for "mymeetai" or use the direct link to the widget.
Register on the mymeet.ai website and select and pay for a package of minutes.
Go to your Profile Settings on mymeet.ai and copy your API key.
Add your API key to the mymeet widget in amoCRM.
The widget is free to test. After registering on mymeet.ai, 180 minutes are available to you to process calls for free. This should be enough to test the performance on a sample of 5-10 calls.
We would appreciate your honest feedback on the widget. If you have any questions or suggestions, please don't hesitate to contact us. You can email us at hello@mymeet.ai or contact us on Telegram at @ilyaberdysh.
