Last updated: May 21, 2025
LLC "MYMEET AI" (hereinafter referred to as the "Rights Holder") hereby offers to enter into an agreement under the terms outlined below for the provision of access to the "Mymeet.ai" Service (hereinafter referred to as the "Agreement") with any individual and/or legal entity (hereinafter referred to as the "User") who accepts the terms of this offer (hereinafter referred to as the "Offer").
Proper acceptance of the Offer is the User’s registration in the Service. By accepting this Offer, the User confirms that they have fully read and agreed to all of its terms.
From the moment the Offer is accepted, the Agreement is deemed concluded and becomes legally binding between the Parties.
1. Definitions
The following terms and definitions are used in this Offer:
1.1. Service – the "Mymeet.ai" software product owned by the Rights Holder, including the "Mymeet.ai" software, the "Mymeet.ai" Telegram bot, and the official website of the Rights Holder: https://mymeet.ai/ru/.
1.2. Plans – pricing, validity periods, and minute allowances for using the Service, as published on the Rights Holder’s official website.
1.3. Subscription – the Plan selected and, if applicable, paid for by the User for a fixed term to access the Service’s functionality.
1.4. Video Conferencing Platforms (VCPs) – third-party video conferencing platforms compatible with the Service.
1.5. Account – the User’s personal account within the Service, used to access and interact with the Service’s functionality.
1.6. Device – any device capable of accessing the Service, such as a computer, mobile phone, or digital tablet.
2. Service Functionality
2.1. The Service is designed for recording, transcribing, and summarizing the User’s online meetings (audio and video files) using artificial intelligence.
2.2. The Rights Holder agrees to provide the User with remote access to the Service via the Internet, and the User agrees to pay a fee for such access in accordance with the selected Plan.
2.3. Access to the Service is provided via the Internet.
2.4. The list of VCPs compatible with the Service is published on the Rights Holder’s website. This list may be updated or amended by the Rights Holder at any time without prior notice to the User.
2.5. For the purpose of exploring the Service’s features, the User has the right to access the Service free of charge under a special trial Plan specified on the Rights Holder’s official website. If the User chooses the free trial Plan, no fee is payable to the Rights Holder.
2.6. The cost of access to the Service, as well as the number of minutes included in the Subscription, are specified by the Rights Holder in the Plans. The Plans published on the Rights Holder’s official website form an integral part of the Agreement. In case of any inconsistency between the Offer and the Plans, the terms stated in the Plans shall prevail.
2.7. The User uses the Service to record their own online meetings and is therefore solely responsible for obtaining the consent of all meeting participants for the recording and subsequent transcription prior to the start of the meeting. When a meeting is conducted on a compatible VCP, a Service bot joins the call. This bot is visible to all participants. If any participant does not agree to the use of the Service, they have the option to leave the meeting.
3. Access to the Service. Account Registration
3.1. To gain access to the Service, the User must register on the Rights Holder’s official website to create an Account.
3.2. Before registering, the User must review the text of this Offer and may then choose to activate a free trial plan or pay for another selected Plan, thereby fully and unconditionally agreeing to all terms of this Offer.
3.3. By registering an Account and accepting the Offer, the User confirms and guarantees to the Rights Holder that:
they are at least 18 years old and legally capable of entering into the Agreement (or have received permission from a parent or legal guardian who agrees to the terms of the Offer on their behalf);
they have fully read and understood the terms of the Offer, its subject matter, and the consequences of entering into and fulfilling the Agreement;
they have the technical capability to install a browser on their Device and have a suitable Internet connection. The User is solely responsible for securing the necessary Devices and Internet access at their own expense; they consent to the processing of their personal data by the Rights Holder;
if the User agrees to the Offer on behalf of a legal entity, they confirm that they are authorized to act on behalf of that entity and to accept the Offer’s terms accordingly.
If any of the above guarantees prove to be false, the Rights Holder may immediately terminate the User’s access to the Service.
3.4. During registration, the User provides an email address and password or registers via an account on an external platform (if available). By providing an email address, the User agrees that the Rights Holder may send a verification code to that address.
3.5. Access to the Service under a paid Plan is granted only after full (100%) payment has been received by the Rights Holder’s bank account.
3.6. Access to the Service is provided on a "1 account = 1 person" basis. The User is prohibited from transferring their Account or providing access to it to any other person without prior written consent from the Rights Holder.
Violation of this rule constitutes a breach of the Offer and may result in the termination or suspension of access to the Service without refund.
The Rights Holder may transfer, assign, or delegate its rights and obligations under this Agreement without the User’s consent.
3.7. When the User acquires the Service for business purposes (Team Plan), the Rights Holder sets a minimum number of employees for whom Subscriptions must be purchased and paid. Specific details are provided in the Plans.
4. Terms and Conditions for Using the Service
4.1. The Subscription period corresponds to the validity of the selected and paid Plan (except for free Plans) and begins upon acceptance and payment. The Subscription period starts from the moment payment is received, regardless of when the User activates their Account or begins using the Service.
4.2. After receiving access to the Service, the User explores and uses its features independently and at their own discretion.
4.3. The User may contact the Rights Holder for technical or informational support at hello@mymeet.ai. The Rights Holder will respond at a time convenient to them.
4.4. The functionality of the Service is determined solely by the Rights Holder. The Rights Holder may improve the Service over time and may modify its features without prior notice. This includes the right to add, update, remove, or suspend any part of the Service or limit access to specific components or the entire Service.
4.5. The Rights Holder’s obligations under each Plan are deemed fully and properly fulfilled upon enabling access to the Service under the purchased Subscription, regardless of whether the User actually uses all available minutes. Therefore, no refunds are issued for unused minutes under paid Subscriptions.
4.6. The Rights Holder’s obligations regarding Service access are considered fulfilled and accepted by the User without the need for acceptance certificates.
4.7. Upon expiration of the Subscription period (if not renewed), the User’s access to the Service features is restricted.
4.8. If the User purchases a new Subscription before the current one expires, the previous Subscription is terminated. Remaining minutes from the previous Subscription are added to the new one. No refunds are issued for the unused portion of the previous Subscription.
5. Financial Terms
5.1. The cost of the Subscription is determined according to the current Plans of the Rights Holder.
5.2. The Subscription fee for each access period is fixed, does not depend on the actual use of the Service by the User, and is specified on the official website.
5.3. The Subscription may be paid using any of the payment methods offered to the User after selecting one of the available Plans.
5.4. When purchasing a team plan for business use, the Rights Holder will issue a separate invoice to the User for access to the Service.
5.5. The Rights Holder bears no responsibility for any actions or omissions of third parties involved in processing payment transactions. The security, confidentiality, and other conditions related to the selected payment methods fall outside the scope of this Agreement and are governed by agreements between the User and the respective financial institutions.
5.6. The User is solely responsible for any banking or other fees associated with the payment of the Subscription, as well as for ensuring the correctness of payment amounts and the completion of any necessary payment documents.
5.7. The User’s payment obligation is considered fulfilled once the funds are credited to the Rights Holder’s bank account.
5.8. The Rights Holder reserves the right to change existing Plans or introduce new ones at any time, unilaterally. New Plans come into effect upon publication on the official website unless a different effective date is specified at the time of publication. New Plans do not apply to Subscriptions already paid for by the User. Renewing a Subscription at new rates signifies the User’s acceptance of the updated Plan terms.
5.9. No refunds will be issued for unused Subscription periods, as the Rights Holder's obligations are considered fulfilled upon providing the User with access to the Service functionality stated in the Plan. The User is considered to have had access to all available features under the Plan and therefore is not entitled to a refund.
5.10. The Subscription fee paid by the User will not be recalculated or refunded if the User did not use the Service or used it only partially during the paid Subscription period.
5.11. The User agrees that after the initial payment of the Subscription under the selected Plan, recurring payments for Subscription renewal will be charged automatically from the same bank card used for the initial payment. The User may cancel the automatic payment at any time.
6. Intellectual Property
6.1. The Service, its individual components, and other intellectual property objects (texts, graphics, articles, images, etc.) placed within the Service are the intellectual property of the Rights Holder and are protected under Russian intellectual property laws.
6.2. Exclusive rights to the Service, its components, and all intellectual property objects provided through the Subscription (texts, graphics, articles, images, etc.) belong solely to the Rights Holder and are not transferred to the User.
6.3. The Service and other intellectual property objects provided under the Subscription are intended for private, personal, or commercial use.
6.4. Under no circumstances may the User remove or obscure copyright, trademark, or other proprietary rights notices belonging to the Rights Holder.
7. Warranties and Liability
7.1. The Service is provided to the User on an “as is” and “as available” basis, without any express or implied warranties. The Rights Holder makes no express or implied warranties under this Agreement and expressly disclaims any warranties or conditions regarding the Service, including its availability or fitness for any particular purpose of the User.
7.2. From time to time, the Rights Holder must perform updates and technical maintenance of the Service. During this time, the Service may be unavailable. The User accepts this and agrees not to make any claims regarding the Service’s availability. The Rights Holder will make reasonable efforts to schedule updates and maintenance during non-working hours but does not guarantee this.
7.3. The Rights Holder is not liable for:
the Service not meeting the User’s subjective expectations or assessments;
incompatibility with third-party platforms or the unavailability of any VCPs (video conferencing platforms);
lack of Internet access or Internet issues on the User’s side;
consequences arising from the User’s loss or disclosure of access credentials;
the User’s failure to use the Service;
any losses, damages, or harm experienced by the User while using the Service;
device malfunction or other hardware issues occurring during the use of the Service;
errors or disruptions in the operation of the Service.
7.4. The User is prohibited from:
modifying, translating, reverse-engineering, copying, disassembling, decompiling, or otherwise interfering with the Service or any of its components;
using the Service to develop or improve any software or derivative works;
using the Service to create competing products or copy its functionality or interface;
using the Service for comparative product analysis without prior written consent from the Rights Holder;
using the Service for availability, performance, or functionality monitoring, or for any competitive purposes;
creating derivative works from the Service or otherwise violating the intellectual property rights of the Rights Holder;
using the Service in ways that interfere with other Users or disrupt the Service’s functionality;
using the Service in violation of this Agreement or applicable laws;
compromising the security of their Account or sharing access credentials;
attempting to obtain passwords or other information about other users’ Accounts;
breaching network security or attempting to bypass security systems;
scanning any Service pages using manual or automated tools.
Violation of any of the above warranties or obligations entitles the Rights Holder to terminate the User’s access and seek compensation for damages.
7.5. The maximum liability of the Rights Holder under this Agreement shall not exceed 10,000 RUB.
8. Third-Party Websites and Content
8.1. The Service may contain links to third-party websites or materials originating from third parties. The Rights Holder does not control these websites and is not responsible for their content, products, or services. The User assumes all risks associated with the use of such websites or resources.
The Rights Holder recommends that Users review the terms and privacy policies of any third-party sites or services they use.
8.2. The presence of any link to a third-party site, product, or service in the Service does not imply endorsement or recommendation by the Rights Holder. The Rights Holder assumes no responsibility for any information or materials on third-party websites.
9. User Personal Data
9.1. While using the Service, the Rights Holder will collect and process personal data about the User and their use of the Service. The list of processed data, as well as the methods and purposes of processing, are specified in the Rights Holder’s Privacy Policy, available on the official website.
10. Termination of Access to the Service
10.1. The Rights Holder may suspend or terminate the User’s access to the Service at any time and for any reason, including violations of this Offer.
10.2. Terminating the Account may result in the deletion of any content associated with it, including transcripts of past meetings. The Rights Holder will attempt to notify the User beforehand but is not obligated to do so.
10.3. If the User deletes their Account by mistake, they should immediately contact the Rights Holder at hello@mymeet.ai. The Rights Holder will attempt to assist but cannot guarantee recovery.
11. Consent to Receive Promotional Messages
11.1. By clicking the "Register" button during Account creation, the User provides consent to receive informational, marketing, and promotional materials, and agrees to the processing of their personal data by the Rights Holder as a data operator.
11.2. The User may withdraw any of these consents at any time by contacting the Rights Holder at hello@mymeet.ai.
12. Force Majeure
12.1. The Parties shall not be held liable for partial or full failure to fulfill their obligations under this Agreement if such failure results from force majeure circumstances. Force majeure refers to extraordinary and unavoidable events under the given conditions that are beyond the reasonable control of the Party invoking them. Such events may include, but are not limited to: acts of war, uprisings, revolutions, terrorist acts, nuclear explosions, natural disasters, and epidemics.
12.2. The Party affected by the force majeure event must provide credible documentation proving the existence of such force majeure.
12.3. In the event of force majeure, the affected Party must notify the other Party within ten (10) calendar days. This notice must include information on the nature of the force majeure, and, to the extent possible, the expected duration and the estimated impact on the affected Party’s ability to fulfill its obligations under the Agreement.
12.4. Failure to notify or timely notify the other Party of the force majeure circumstances will deprive the affected Party of the right to invoke such circumstances in the future.
13. Dispute Resolution
13.1. All disputes shall be resolved between the Parties in accordance with the legislation of the Russian Federation.
13.2. A pre-trial (claim) procedure for resolving disputes arising under this Agreement is mandatory for the Parties.
13.3. If no agreement is reached within ten (10) calendar days from the date of receiving the claim, the interested Party may submit the dispute to the court at the location of the Rights Holder.
14. Miscellaneous
14.1. The Agreement comes into force upon the User’s acceptance of the Offer and remains in effect until the Parties have fulfilled their obligations.
14.2. All matters not covered by this Agreement shall be governed by the current laws of the Russian Federation.
14.3. The Rights Holder may unilaterally amend the terms of this Offer at any time without prior notice. Changes become effective upon publication of the new version of the Offer on the official website of the Rights Holder. Accordingly, the User agrees to monitor the Offer for updates on the Rights Holder’s official website. If the User does not agree with the new terms, they may reject them, which means they will no longer be able to use the Service. Continued use of the Service after changes and/or additions to the Offer constitutes the User's acceptance of such changes.
14.4. The Rights Holder is entitled to engage third parties to fulfill its obligations under this Agreement.
14.5. For the purposes of this Offer, the terms “Offer” and “Agreement” are considered synonymous.
15. Rights Holder Information
LLC "MYMEET AI"
OGRN: 1247700316038
INN / KPP: 9705223482 / 770501001