Customer Stories
Andrey Shcherbina
Jul 22, 2026
·
Updated on
Jul 22, 2026
Industry: Search Marketing and SEO · Application: Client meeting recording, post-meeting notes, cross-team context handoffs
"mymeet.ai has a workspace where you can centrally store and review all your recordings. That's what got us."
— Dima, Performance Advertising Team, Zum Punkt
About the Company
Zum Punkt is a digital agency that drives client growth through search marketing: SEO, performance advertising, app ASO, ORM, and reputation management. SEO is their flagship service. The team has been fully remote since 2020–2021. Today, two teams actively use mymeet.ai — account managers and performance — both running projects with a high volume of parallel meetings.
98% of all meetings digitized · 200+ meetings per month per team · 0 lost post-meeting notes
The Challenge
When Zum Punkt went fully remote, a problem emerged: everything that used to hold together through quick hallway conversations and notebook jottings fell apart in Zoom. Things were forgotten, nothing was consistently captured, and follow-up notes had no structure. The team ran on Kontur.Tolк for a couple of years — but when they decided not to renew, the agency lost its call recording infrastructure entirely. Everyone figured it out on their own: some recorded via OBS, some did nothing, some went looking for third-party services.
Meanwhile, the workload grew. When a manager had one meeting a week, a notebook was enough. Now they're running 8–15 meetings a day, and after the third one, everything starts to blur.
"If you've ever had even one moment where you forgot something, you definitely need to be recording."
— Katya, Head of Account Management
The Solution
After testing the alternatives, the thing that won the team over about mymeet.ai was the centralized workspace. All recordings, transcripts, and the player are in one place — any project participant can access it and pull up the meeting they need, instead of digging through emails and messengers.
The team piloted mymeet.ai with just the performance department — but the pilot hadn't even finished before accounts was brought on too. Now the bot joins meetings automatically via calendar integration, and one-off calls are connected through a Telegram bot link. Post-meeting notes are drafted directly from the transcript — going through the key points and logging agreements is faster than re-listening to the recording.
On top of the core workflow, several non-obvious use cases emerged:
Cross-team context handoff. After an account manager runs a client meeting, the summary and transcript go to the performance team — who make decisions based on documented context rather than a retelling.
Replaying recordings in internal syncs. If a bug with screen sharing was discussed during a client call, the team plays the mymeet.ai recording directly in the dev sync — the bug reaches the person fixing it in minutes, not through a chain of second-hand descriptions.
Manager performance auditing. The head of accounts selectively reviews meetings from her team's managers to see how client conversations are going — without having to attend every call.
One-on-ones with nothing lost. After a personal meeting with a team member, the manager sends a link to the summary — the employee takes the action items directly from there.
"We've significantly reduced the amount of information that falls through the cracks — we build follow-up notes directly from the transcript, point by point. To miss something at that stage, you'd have to be genuinely inattentive."
— Katya, Head of Account Management
The Results
98% of all agency meetings digitized — both external client calls and internal syncs are captured
200+ meetings per month processed by the team — individual managers run up to 8–15 meetings on busy days; that's now a manageable load because no one has to sit down after each call to reconstruct what happened
Post-meeting notes no longer depend on memory — the team returns to the transcript, not to who remembers what
The core qualitative shift: Zum Punkt now has a digital asset — an archive of every client meeting that can be revisited six months later, and eventually fed into an AI to query by client, track red flags, and monitor relationship dynamics over time. What used to live as "someone's experience" has become structured company knowledge.
"Since there's a free trial — just try it and don't overthink it. That's a painless piece of advice."
— Dima, Performance Advertising Team, Zum Punkt
Zum Punkt uses mymeet.ai to record and transcribe client and internal meetings, generate post-meeting notes, hand off context between teams, and build a corporate knowledge base.
Andrey Shcherbina
Jul 22, 2026
